Six Sigma Business Case, Project Charter, and Tools

Candidates seeking Six Sigma Black Belt certification, quality professionals, engineers, production managers, frontline supervisors, and all individuals charged with responsibility for improving quality and processes at the organizational or departmental level, including process owners and champions

Proficiency at the Green Belt level with basic project management concepts used in Six Sigma projects as scoped in the ASQ – Six Sigma Green Belt Body of Knowledge (BOK)

Expected Duration
130 minutes

A project charter is the most important document used to initiate and manage a Six Sigma project. It is treated as an informal contract between an organization and the Six Sigma team. The project charter articulates the business case for Six Sigma projects, specific problem that the Six Sigma team is going to work on, and the project’s scope, goals, and objectives in very clear, specific, and measurable terms. As part of the process of developing a project charter, some performance measures such as cost, revenue, and schedule are identified and developed. Once the project is kicked off, the project charter is reviewed periodically by stakeholders in relation to a project’s actual progress. A number of project management and analytical tools, such as Gantt charts, tollgate reviews, work breakdown structures, RACI model, affinity diagrams, tree diagrams, and prioritization matrices are used to measure and track the project’s progress on a continuous basis.
This course deals with the key issues in developing project charters and tracking a Six Sigma project. It takes you through some of the key elements of a Six Sigma project charter, including the business case and problem statement, as well as the project’s scope, goals, and objectives. It also explains project performance measures and how to review the performance of a Six Sigma project using these measures. In addition, the course introduces common tools for tracking a project’s progress and deliverables. This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to assist learners as part of their exam preparation. It builds on foundational knowledge that is taught in Skillsoft’s ASQ-aligned Green Belt curriculum.


Developing a Business Case and Project Charter

  • recognize steps in developing a business case for Six Sigma project charter
  • determine whether a problem statement adequately describes the problem and recommend changes for improvement if needed
  • identify the best practices for determining project scope
  • assess project goal statements using the SMART criteria

Project Performance Measures and Tracking

  • identify examples of considerations related to the key performance measurement areas in a Six Sigma project
  • match the steps in a Six Sigma project performance review to their related activities
  • identify key concepts related to Six Sigma project tracking tools
  • recognize how to organize a work breakdown structure
  • identify the purposes of the work breakdown structure
  • assign roles and responsibilities using the RACI model
  • select analytical tools for team use in a given scenario





Multi-license discounts available for Annual and Monthly subscriptions.