Six Sigma Team Dynamics, Roles, and Success Factors

Candidates seeking Six Sigma Black Belt certification, quality professionals, engineers, production managers, frontline supervisors, and all individuals charged with responsibility for improving quality and processes at the organizational or departmental level, including process owners and champions

Proficiency at the Green Belt level with the Six Sigma philosophy and approach, as well as Six Sigma team membership and performance, as scoped in the ASQ – Six Sigma Green Belt body of knowledge (BOK)

Expected Duration
117 minutes

Forming an effective Six Sigma team for driving improvement projects throughout an organization is essential to Six Sigma success. Teams are vital to Six Sigma and Lean projects that have goals of improving an organization’s existing quality, enhancing bottom-line performance, and reducing costs. The methods used to form and develop a Six Sigma team will have a dramatic effect on the team’s overall performance. Black Belts need to proactively contribute to the effectiveness of Six Sigma teams to promote positive organizational change.
This course explores the variety of team types, roles, and composition, revealing strategies for selecting strong Six Sigma teams whose members bring diverse talents, knowledge, and aptitudes to the team. The course also examines factors critical to team success including management support, clarity of goals, and following ground rules. Acknowledging that today’s organizations increasingly rely on virtual teams that cross geographic and cultural barriers, the course equips you with strategies for meeting the unique challenges of virtual teams. This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to assist learners as part of their exam preparation. It builds on foundational knowledge that is taught in SkillSoft’s ASQ-aligned Green Belt curriculum.


Team Types, Roles, and Selection

  • determine the best team model for a given scenario
  • match team types with statements describing their best applications
  • recognize the team types that work best for different constraints
  • recognize Belbin roles played by team members in a given scenario
  • associate the nine Belbin team roles with their strengths and allowable weaknesses
  • recognize good recommendations for team selection
  • Six Sigma Team Success Factors

  • recognize which critical success factors need improvement in a team scenario
  • match critical success factors with descriptions of how they are fulfilled in a team
  • associate Six Sigma team members with the training they should receive in preparation for launching a team project
  • identify activities that should be an established part of all team meetings
  • identify appropriate suggestions for dealing with symptoms of team challenges in a given scenario
  • associate examples of team problems with the virtual team challenges they symptomize




    Multi-license discounts available for Annual and Monthly subscriptions.