Spark Collaboration Workshop-(CSPARK)

Individuals interested in Cisco Spark


Familiarity with Cisco Collaboration products

Expected Duration
2 day


Cisco Spark is an app-centric, cloud-based service that provides a complete collaboration suite for teams to create, meet, message, call, care, whiteboard, and share, regardless of whether theyre together or apartin one continuous work stream before, during, and after meetings. Being able to understand how this works and what the features is the key focus of this course.


1. Cisco Spark Overview

  • What is Cisco Spark
  • Spark Delivery
  • Spark Security
  • Spark Collaboration
  • Spark API
  • Meetings
  • Messaging
  • Calling
  • Cisco Spark Spaces
  • Cisco Spark Hybrid Services
  • Cisco Spark Benefits

2. Cisco Spark Meetings

  • Basic Meetings
  • Instant Meetings
  • Schedule Meetings
  • Cisco Spark Advanced Meetings Overview
  • Pairing

3. Cisco Spark Messaging

  • Cisco Spark Messaging Overview
  • Key Benefits of Cisco Spark Messaging
  • Cisco Spark Messaging Features
  • Cisco Spark Teams (feature in the app)
  • Use Cases

4. Cisco Spark Board

  • Advanced Interactive Whiteboard
  • No Network, Bluetooth Needed
  • Microphones
  • Voice-Tracking Technology
  • Spark Board Application Suite
  • Camera
  • Spark APIs
  • Any Board, Anywhere
  • Messaging
  • Setup

5. Cisco Spark Calling Overview

  • Traditional Calling Features in Cisco Spark
  • Features and Benefits of Cisco Spark Calling
  • Benefits of Mobility and Collaboration Features of Cisco Spark
  • PSTN Calling
  • Phone Support
  • Use Cases

6. Cisco Spark Care

  • Overview
  • Embedding
  • Experience

7. Cisco Spark Management and Administration

  • Overview
  • Cisco Cloud Collaboration Management Features and Benefits
  • Management
  • Security
  • Portal

8. Cisco Spark Service Availability, Ordering, and Support

  • Country Availability
  • Language Support
  • Ordering
  • Support
  • Cisco Capital



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