Strategic Decision Making
This course is included in our On-demand training solution.
The field of IT management continues to evolve as new methodologies and technologies are made available and adopted by the marketplace at large. Deciding what kinds of work your firm should outsource, whether to lease or buy, and the kinds of projects best kept in-house are matters of crucial concern to any IT manager. At the same time, an array of resource planning and management tools–CRM, ERP, and types of portal technologies–must be closely examined for possible applications that could save money, obtain new customers, or encourage return of existing clientele. This course examines each of these issues and offers IT managers background upon which to base their own strategic decisions.
IT managers and other professionals with an interest in IT concerns
Staffing and Equipment Strategies
Using IT Business Methods and Technologies