The Design of Cisco IP Telephony Solutions

This course is included in our On-demand training solution.


To define the key technologies that enable IP telephony and illustrate design guidelines for networks that support IP telephony

Target Audience

System engineers, network designers, and network engineers responsible for designing enterprise-wide networks, which support a wide variety of large scale switching, routing, network management, and security infrastructures; individuals working towards the Cisco Certified Design Professional (CCDP) and Cisco Certified Internetwork Expert (CCIE) qualifications.


A comprehensive knowledge of networking and internetworking design, demonstrating competencies equivalent to CCDA level and CCNP level in routing, switching, remote access technologies, access control and communications, security, and network management solutions, including a detailed working knowledge of current technologies, media, protocols, operating systems, and devices

Expected Duration

240 min.

Course Objectives

The Design of Cisco IP Telephony Solutions

  • identify the components of a Cisco IP telephony solution, and define CallManager and its deployment models.
  • identify the transcoder, conferencing, and application components of the Cisco IP telephony solution.
  • identify design considerations for Cisco CallManager clusters.
  • identify single-site IP telephony solution benefits and best practices.
  • identify multisite IP telephony solution benefits and best practices.
  • describe the deployment of the distributed call processing model.
  • identify the best practices for design models for clustering over the IP WAN.
  • define the physical network design considerations and bandwidth provisioning to support a Cisco IP telephony solution.
  • recognize the traffic engineering process and identify dial plan design considerations to support a Cisco IP telephony solution.
  • identify network management models used for IP telephony and recognize the remote site survivability process.
  • identify appropriate security and QoS measures for voice.
  • define an IP telephony solution to meet the requirements of a given enterprise network.