The Telecommunications Industry Overview: Version 4

Consulting houses, industry investors, and all-size companies that sell products or services to other sectors and industries; organizations looking for knowledge and key business information in the telecommunications industry

Please contact us for information about prerequisites.

Expected Duration
60 minutes

The Telecommunications Industry is to the modern world what the central nervous system is to the human body. Made of a complex set of sectors and subsectors and a variety of stakeholders, this industry builds, maintains, and operates networks to supply an essential service to customers globally. The industry players produce communication equipment and deliver a set of voice, data, and broadband services using wire line or wired infrastructure of cables, networks, servers, computers, and satellites. This industry is highly sensitive to the slightest change in regulatory, technological, and economic factors and has its own share of challenges largely stemming from these factors. With wireless and broadband providing the needed momentum to their growth, the industry players adopt unique strategies to overcome these challenges and move forward to connect people to people and organizations.

This course is designed to help learners understand key concepts, terminology, issues, and challenges associated with the telecommunications industry, and strategies employed to meet some of those challenges. It identifies the main sectors of the Telecommunications Industry and its business drivers, and reviews the key aspects of the industry business model, its competitive environment and the current trends in the industry. Finally, this course outlines some key challenges that this industry is facing and presents common strategies that the players in the industry are adopting to overcome its challenges.

This course was updated in 2015.


The Telecommunications Industry

  • identify the main business drivers of the telecommunications industry
  • match telecommunications services subsectors with their products and services
  • recognize the telecommunications industry business model
  • classify key competitors in the telecommunication services sector
  • recognize examples of current industry trends
  • identify telecommunication industry challenges
  • categorize strategies for overcoming telecom challenges





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