Toll Fraud Prevention and IP Phone Security

This course is included in our On-demand training solution.


To recognize toll fraud exploits and prevent them, and how to secure the Cisco IP Phone against threats

Target Audience

IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)


CIPT v4.1 Part 1; CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)

Expected Duration

115 min.

Course Objectives

Toll Fraud Prevention and IP Phone Security

  • recognize the types of toll fraud exploits and how to prevent them.
  • prevent toll fraud in a given scenario.
  • recognize how to configure Cisco CallManager to route calls to different locations based on the time of day.
  • recognize how Forced Authorization Codes and Client Matter Codes can be used to regulate call types.
  • recognize how to restrict transfers to external numbers and how to enable conference call restrictions in Cisco CallManager.
  • identify the attack tools and methods used as potential threats against IP Phones.
  • recognize how to secure the IP Phone.