Troubleshooting Windows Vista Deployments
This course is included in our On-demand training solution.
Microsoft Windows Vista provides diagnostics and tools to help reduce troubleshooting support costs and user interruptions. Windows Vista can detect and automatically correct most operating system and related hardware problems using these tools. If Vista cannot automatically correct a problem, it provides support resources to help technical support correct it in a timely manner. This course demonstrates troubleshooting startup issues with the Vista operating system when it is dual-booted with another operating system, and using the Window Recovery Environment when Vista will not start. In addition, it explores troubleshooting operating system services using Event Viewer, command-line tools, and System Configuration. It also shows how to troubleshoot hardware devices and their drivers using Device Manager and System Restore, resolve printing problems using the driver store, and use BitLocker Drive Encryption.
Support personnel supporting Windows Vista; technical professionals.
3 to 5 years experience as tier 2 or team-lead/technical desktop support technician; passed an entry level desktop support exam, such as 70-620 TS: Microsoft Windows Vista, Configuring; hands on experience with Windows Vista deployment, managing security, troubleshooting network-related issues
Customizing Startup Options
Windows Recovery Environment
Troubleshoot Vista System Services after Deployment
Troubleshooting a Windows Vista Deployment
Troubleshoot Vista Hardware and Physical Failures
Troubleshoot Vista Printing
Troubleshoot BitLocker Drive Encryption
Troubleshooting Windows Vista Hardware