Working with E-mail in Outlook 2013

Personnel at all levels of the enterprise; end-users seeking to attain competency in Microsoft Outlook 2013; end-users seeking to obtain Microsoft Office Specialist (MOS) certification at Core level in the use of Microsoft Outlook 2013; end-users seeking a basic IT certification


Expected Duration
60 minutes

Outlook 2013 is the latest release of Microsoft’s primary messaging client. Outlook provides all of the tools necessary for managing e-mail, scheduling tasks, and communication. This course addresses the basic features and functionality of Outlook 2013 – how to navigate Outlook 2013, view and reply to incoming e-mails, and create new mail messages.
This course will help prepare learners for the Microsoft Certification Exam 77-423: Outlook 2013 which certifies individuals as Microsoft Office Specialist (MOS): Outlook 2013.


Opening and Reading Mail in Outlook 2013

  • access messages in Outlook 2013
  • open and read a message in Outlook 2013

Replying to Mail in Outlook 2013

  • reply to e-mail in Outlook 2013
  • create replies to Outlook 2013 messages

Composing and Sending New Messages in Outlook 2013

  • address new mail in Outlook 2013
  • create, address, and send an Outlook 2013 message

Outlook 2013 Conversation Feature and People Pane

  • sorting inbox items by Conversation in Outlook 2013
  • access mail through the People Pane in Outlook 2013
  • access mail using the conversation feature in Outlook 2013





Multi-license discounts available for Annual and Monthly subscriptions.