Engaging instructor-led virtual training from world-class instructors, regardless of timezone.
FREEDOM TO LEARN
Online IT classes
Our virtual learning combines our award-winning virtual instructors, innovative content, live labs and collaboration to ensure you get the highest quality training experience available.
Whether you’re starting your career, an experienced professional or improving your team’s general knowledge; our online it classes combines live virtual instructors, student collaboration, books, labs, videos and the latest learning technology.
Virtual instructor and student collaboration
Access online course content, videos, exercises, discussions and chats
Train from the convenience of your home, office or anywhere
Develop real-life skills you can apply in the workplace with Live Labs
Access to over 25,000 e-books and 30,000 downloadable video tutorials
Expert mentoring and coaching to answer questions and guide your learning
Course completion certificates
21-day money back guarantee
FIND AN ONLINE IT CLASS
Search by keyword, certification or technology.
AMA2601 The 7 Habits of Highly Effective People Signature Edition 4.0
Anyone who manages multiple projects and faces expanding workloads, tight time lines, and increased uncertainty.
AMA2206 How To Communicate With Diplomacy, Tact, and Credibility
Anyone who wants to: Hear others clearly and respond appropriately when feeling challenged, overwhelmed, or on the spot Gain collaboration when presenting new ideas instead of trying to seize control Have thoughtful and diplomatic interactions in difficult situations
AMA2218 Fundamentals of Finance and Accounting for Non-Financial Managers
Nonfinancial managers in every functional area of responsibility in all industries. Please bring a calculator and a copy of your annual report (if available).
Project Management, Leadership, and Communication
Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers and program managers.
DevOps Implementation Boot Camp
Anyone in an IT leadership roleCIOs / CTOsSystem administratorsIT operations staffRelease engineersConfiguration managersAnyone involved with IT infrastructureDevelopers and application team leadsScrumMastersSoftware managers and team leadsIT Project and program managersProduct owners and managers
Avaya Aura Session Manager and System Manager Implementation, Administration, and Support (R6.3)
Individuals responsible for installing, configuring, and maintaining Avaya Aura Session Manager and System Manager
Avaya Aura Session Manager and System Manager Support (R6.3)
Individuals responsible for configuring, administering, and maintaining Avaya Aura System and Session Manager
Avaya Aura Session Manager and System Manager Implementation (R6.3)
Individuals responsible for installing the Avaya Aura System and Session Manager
AMA2115: Responding to Conflict: Strategies for Improved Communication
Business professionals who want to expand their conflict management skills, understand their emotions and behaviors when addressing conflict, and find productive ways to manage conflict
AMA2602: The 7 Habits of Highly Effective People for Managers 2-Day Workshop
Managers who are seeking to become more effective, build better relationships, and help their organization succeed.
AMA2528: Assertiveness Training for Women in Business
Women executives, managers, and supervisors who want to build their strengths, improve their communication, conflict resolution, delegation, and action plan skills.
AMA2513 Negotiating to Win
Those responsible for negotiating the best possible terms of an agreement for their organization
AMA2501: Developing Executive Leadership
Mid-level managers or executives who lead others with managerial responsibility Executives who require strong decision-making skills and the ability to lead and motivate others
AMA2238 Management Skills for New Managers
Managers with one to three years of experience who are seeking additional management training
HDI Support Center Manager
Experienced technical support professionals who must manage all day-to-day functions and master critical performance and customer service strategiesIndividuals who are preparing for the HDI Support Center Manager certification
HDI Desktop Support Manager
Experienced technical support professionals who must manage day-to-day functions of desktop support and master critical performance and customer service strategies Individuals who are preparing for the HDI Desktop Support Manager certification
HDI Support Center Director
Seasoned technical service and support leaders who are responsible for an organization’s overall service delivery and who provide strategic direction, financial accountability, and performance reportingIndividuals who are preparing for the HDI Support Center Director certification
Support professionals and project managers who want actionable steps to improve time-to-resolve and reduce expense by utilizing a knowledge management programIndividuals who are preparing for the KCS Principles certification
HDI Support Center Analyst
Front-line technical support staff who need to learn the critical steps required to effectively manage and prioritize incidents, reduce escalations, and master the essential customer service skills required to manage difficult customers and improve overall customer satisfactionIndividuals who are preparing for the HDI Support Center Analyst certification
HDI Support Center Team Lead
Technical support professionals who must understand support center processes and best practices and master important daily functions, such as quality assurance monitoring, coaching, and escalation managementIndividuals who are preparing for the HDI Support Center Team Lead certification
Each live class features two world-class virtual instructors providing exceptional instruction in an interactive environment.
Miss a live class? Catch up with your training or go back and review a class with on-demand versions of classes.
Our Live Labs give you your very own sandbox using real equipment to help develop valuable IT knowledge and skills.
Extensive Learning Library
Access a library of thousands of published IT-professional books online as well as hundreds of hours of video tutorials.
Comprehensive Student Resources
Each course is accompanied by an indepth course guide that covers course objectives and curriculum and course notes.
Certification Practice Exams
Our certification practice exams are designed to help IT professionals prepare for and pass vendor certification exams.
Have a question about what you're learning? We have certified mentors available to help you out.
Personal Success Advisor
Success Advisors develop personalized training plans to help our students achieve learning goals.
94% Pass Rate
Our students boast a 94% pass rate when taking certification exams.
THE PROOF IS IN THE PRAISE
Our online it classes boasts a 94% pass rate, students are able to achieve their knowledge goals and career goals quicker.
Kimberly W. – CCNA - -
I've really enjoyed my time with KnowledgeNet. It's thanks to KnowledgeNet that I was able to become CCNA Route and Switch certified, as well as complete coursework to prepare for…Michael K. – CCENT - -
"KnowledgeNet's excellent tutorials and classroom exercises simplified complex networking topics. The scenario configuration questions prepared me for the simulator questions on the exam."
Cody B. – MCSE - -
"I really appreciated having a Success Advisor. He was a great motivator and was a consistent reminder of my end goal. I really didn’t have any troubles but it was…Victor G. – CCNA - -
"The nice thing about KnowledgeNet is all of these resources are rolled into one location making it easy to learn using the method that works best for me."
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