Project Processes and Guidelines

Download our marketing project procedures (PDF) for project timelines and process. For questions or issues, please email marketing@knowledgenet.com.

In order to obtain maximum efficiency for project requests, marketing asks that you review the following information before the project request is submitted. Our department adheres to this process as a project workflow guideline for all departments and divisions.

  • All projects submissions must be made 14 days prior to requested due date. Please see the project procedures document for standard project timelines.
  • A project brief will be written by the Marketing department for projects that have multiple components and also require multiple team members or departments to produce.
  • The Marketing Department will determine if a project requires a brief.
  • The KnowledgeNet Brand Guide and 10 Step Project Process will be used as the guideline for all projects.
  • Marketing is the final approval for all content.
  • Projects submitted inside 14 days are not guaranteed to be completed on the specified due date.

10 Step Project Process

Project Planning

Step 1: Submit Project Request Form
Step 2: Upon receipt of project request, Marketing will:

  • Communicate within 3 business days with project contact person to schedule a time to discuss the project.
  • Create a project brief, deliverables list and a timeline within 7 business days based on the complexity of the project.
  • Email project brief, deliverables list and timeline documents to project contact person for review.

Editorial and Creative Production Begins

Step 3: Obtain all content from project contact person.
Step 4: Begin production and creation of content.
Step 5: Design/Creation – 1st Draft.
Step 6: Department Review of 1st Draft – (3 business day review period, late reviews will push back project the due date).
Step 7: Design/Creation – 2nd Draft (if needed).
Step 8: Final Department Review of 2nd draft – (3 business day review period, late reviews will push back project the due date). Only errors will be fixed.

Final Delivery and Quality Control

Step 9: Project is created and completed based on Stage 8 review.
Step 10: A final review for quality control may be used in order to ensure
accuracy and brand compliance.