Call Routing Implementation
This course is included in our On-demand training solution.
Determining which gateway call control protocol to use when setting up call routing is a very important decision. In this course, you will learn the reasons you may want to use MGCP and how to implement MGCP. The course also covers how to implement call routing and MGCP gateway configuration.
Today’s IT Telecommunications Engineer working with the Cisco Unified Communications Manager must understand the basic foundation of the call agent. If you are interested in perusing CCNP collaboration, this course is necessary. Today there is a need for dedicated individuals focused on the Collaboration solution and Cisco recommends a Chief Collaboration Officer position for focus on voice and video technologies. Anyone interested in implementing or supporting the Cisco IP Telephony and Video solutions should also consider this course.
Call Coverage (Part 1)
Call Coverage (Part 2)
Call Coverage (Part 3)
Call Queuing Characteristics
Call Hunting and Call Queuing
PSTN Access Methods
TDM Gateway vs. Cisco UBE
TDM Gateway Requirements
CUCM Integration Gateway Protocol Function
Audio and Video Codec Selection
PSTN Numbering Plan
TON Support in Gateway Signaling Protocols
MGCP Gateway Support in CUCM
CUCM MGCP Gateway Configuration (Part 1)
CUCM MGCP Gateway Configuration (Part 2)
Exercise: Audio and Video Codec