CICD 1.0: Telephony Feature Implementation and Mobility Options

This course is included in our On-demand training solution.

Overview

Cisco Unified Communications Manager and Cisco Unified Communications Manager Express provide a wide range of telephony and mobility features for end users. In this course, you will learn about configuring numerous telephony features to enhance end user efficiency. You will also learn about Cisco Unified Mobility Connect and Voice access, and how to configure Cisco Unified Mobility in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. This course is one of a series in the Skillsoft learning path that covers the objectives for Cisco exam 210-060: Implementing Cisco Collaboration Devices.

Target Audience

This course is aimed at collaboration, video, IP network and telephony engineers who are embarking on, or further developing their collaboration and video skills. It provides the training skills required to meet the increased business demands resulting from the convergence of voice, video, data and mobile applications within the network. In addition, anyone interested in the CICD CCNA Collaboration certification exam will benefit from this course. This course offers the official training for the Implementing Cisco Collaboration Devices 210-060 CICD certification exam which is a component exam for the CCNA Collaboration certification.

Prerequisites

None

Expected Duration

120 min.

Course Objectives

Course Introduction

Discovery Configure Cisco Extension Mobility (Part 1)

  • configure various parameters of Cisco Extension Mobility in Cisco Unified Communications Manager
  • Discovery Configure Cisco Extension Mobility (Part 2)

  • configure various parameters of Cisco Extension Mobility in Cisco Unified Communications Manager
  • Shared Lines

  • describe characteristics of shared lines in Cisco Unified Communications Manager
  • Configure Group Pickup

  • configure group pickup in Cisco Unified Communications Manager
  • Configure the Softkey Template for Call Pickup Groups

  • configure call pickup group Softkey templates for end users in Cisco Unified Communications Manager
  • Assign a Directory Number for a Call Pickup Group

  • configure a directory number for a call pickup group in Cisco Unified Communications Manager
  • Configure Call Park and Directed Call Park

  • configure Call Park and Directed Call Park, and apply the Call Park BLF feature in Cisco Unified Communications Manager
  • Configure Hunt Groups

  • configure hunt groups in Cisco Unified Communications Manager
  • Configure Intercom Functionality in Cisco UCM

  • configure the intercom feature in Cisco Unified Communications Manager
  • Configure Speed Dial BLF

  • configure speed dial BLF for presence in Cisco Unified Communications Manager
  • Enable Presence-enabled Call Lists

  • configure presence-enabled call lists in Cisco Unified Communications Manager
  • Configure Call Forward Settings in Cisco UCM Express

  • describe how to configure Cisco Unified Communications Manager Express call forward settings
  • Configure Cisco UCM Express for Night Service

  • configure the Night Service feature in Cisco Unified Communications Manager Express
  • Configure Paging in Cisco UCM Express

  • configure the Paging feature in Cisco Unified Communications Manager Express
  • Configure Shared Ephone-dn in Cisco UCM Express

  • configure the shared ephone-dn feature in Cisco Unified Communications Manager Express
  • Configure Pickup Groups in Cisco UCM Express

  • configure pickup groups in Cisco Unified Communications Manager Express
  • Configure Intercom in Cisco UCM Express

  • configure the Intercom feature in Cisco Unified Communications Manager Express
  • Configure Hunt Groups in Cisco UCM Express

  • configure hunt groups in Cisco Unified Communications Manager Express
  • Mobile Connect in Cisco Unified Communications Manager

  • describe the Mobile Connect feature and architecture of Cisco Unified Mobility
  • Access List

  • describe the access list feature and time-of-day access option of Cisco Unified Mobility
  • Mobile Connect Call Flow: Incoming Calls to Office

  • describe the Mobile Connect call flow and Cisco Unified Mobile Voice Access features in Cisco Unified Communications Manager
  • Cisco Unified Mobility Interaction

  • describe how the different Cisco Unified Mobility components interact and recognize mobility features in Cisco UCM Express
  • Configure Cisco Unified Mobility in Cisco UCM (Part 1)

  • configure Cisco Unified Mobility components in Cisco Unified Communications Manager
  • Configure Cisco Unified Mobility in Cisco UCM (Part 2)

  • configure Cisco Unified Mobility components in Cisco Unified Communications Manager
  • Configure Cisco Unified Mobility in Cisco UCM (Part 3)

  • configure Cisco Unified Mobility components in Cisco Unified Communications Manager
  • Configure Mobility in Cisco UCM Express

  • configure mobility features in Cisco Unified Communications Manager Express
  • Configuring Single Number Reach

  • configure a Single Number Reach number with Cisco Configuration Professional and the CLI
  • Exercise: Telephony and Mobility in UCM and UCM Express

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