Cisco CAPPS 8.0: Implementing Cisco Unity Express in CUCM Express Environment
This course is included in our On-demand training solution.
In the modern business environment, many organizations rely on voice-mail messaging and call handling features such as auto-attendant scripts to process customer calls. These services can be managed centrally, or in the remote branch location. A self-contained branch solution is achieved using Cisco Unity Express voice mail, which is integrated with Cisco Unified Communications Manager Express. This course describes how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment.
Individuals seeking to obtain effective skills at integrating the new Unified Communications Applications. Individuals wishing to obtain the Cisco Certified Network Professional CCNP Voice Certification designation. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have completed 640-461 Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0.
Cisco Unity Express Characteristics
Cisco Unity Express Interfaces and Architecture
Voice Mail Integration on CUCM Express
Additional Voice Mail Integration Components
Voice Mail Integration on Cisco Unity Express
Cisco Unity Express General Settings
Cisco Unity Express Time and Schedules
Adding a Mailbox in Cisco Unity Express