Cisco CIPT1 6.0: Call Privileges and Call Coverage
This course is included in our On-demand training solution.
Calling privileges are an important dial plan component. They are used to implement class of service (CoS), which means that, based on the calling device or line, some destinations are permitted to access call routing table entries while others are not. A hunt group is a group of telephone lines that are associated with a common number. Many businesses have sales or service support departments that handle inbound calls from customers, and hunt groups are the mechanisms that help businesses manage inbound calls. This course describes the configuration tools that can be used to implement calling privileges using applications such as time-of-day routing, vanity numbers, Client Matter Codes (CMC), Forced Authorization Codes (FAC), and private line automatic ringdown (PLAR). It also explores how to implement hunt groups and enable other call coverage features such as call forwarding, shared lines, and Call Pickup. This course is one of a series from two SkillSoft learning paths, which cover the objectives for Cisco exam 642-446 CIPT. This exam is one of five required qualifying exams for the CCVP (Cisco Certified Voice Professional) certification.
The primary audience for this learning path is network designers, network administrators, network engineers, network managers, and systems engineers; individuals seeking the Implementing Cisco Unified Communications IP Telephony certification and those individuals targeting the Cisco Certified Voice Professional (CCVP) certification.
Working knowledge of fundamental concepts of computer networking including LANs, WANs, and IP switching and routing; ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP; fundamental knowledge of converged voice and data networks; working knowledge of MGCP and its implementation on Cisco IOS gateways; Cisco CCNA, Building Cisco Multilayer Switched Networks (BCMSN) v3.0, and Cisco Voice Over IP (CVOICE) v6.0.
Call Privileges Fundamentals
Calling Search Spaces and Partitions
Time of Day Routing, CAC, and FAC
Calling Privileges Applications
Call Coverage Options
Implementing Call Coverage