Cisco IP Phone Features, Configuring

This course is included in our On-demand training solution.

Overview

To configure the Call Park, Call Pickup, Cisco Call Back, Barge, and Privacy features and implement the Cisco CallManager Extension Mobility service in an IP Telephony network.

Target Audience

IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)

Prerequisites

CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)

Expected Duration

190 min.

Course Objectives

Cisco IP Phone Features, Configuring

  • recognize how to configure core and enhanced Cisco IP Phone features.
  • identify how to create nonstandard softkey templates and assign them to Cisco IP Phones.
  • recognize how to configure Call Park, Call Pickup, and Cisco Call Back.
  • recognize how to configure barge and privacy settings and IP Phone services.
  • configure the Call Park, Call Pickup, Cisco Call Back, Barge, and privacy features, for a given scenario.
  • identify the features of the extension mobility service and recognize how to configure extension mobility in Cisco CallManager.
  • configure the Cisco CallManager Extension Mobility service, for a given scenario.
  • distinguish between Client Matter Codes (CMC) and Forced Authentication Codes (FAC) and recognize how to configure them using Cisco CallManager.
  • recognize how to configure the Call Display Restrictions feature to selectively display or restrict calling or connected line display information.
  • recognize how to configure the Malicious Call Identification (MCID) and Multilevel Precedence and Preemption (MLPP) features in Cisco CallManager.
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