CIVND2 1.0: Installation and Configuration of Cisco IP Phones and Cisco Jabber

This course is included in our On-demand training solution.

Overview

Familiarity with Cisco Unified IP phones, collaboration desk endpoints and Cisco Jabber is imperative for the IP network and telephony engineer looking to further develop their collaboration and video skills. This course describes and compares the characteristics of the Cisco Unified IP phones, Collaboration desk endpoints, and Cisco Jabber. In this course, you will explore how to configure Cisco Unified IP phones and Cisco Jabber to register with call control servers and prepare for audio and video services. This course is one of a series in the Skillsoft learning path that covers the objectives for Cisco exam 210-065: Implementing Cisco Video Network Devices.

Target Audience

This learning path is aimed at collaboration, video, IP network and telephony engineers who are embarking on, or further developing their collaboration and video skills. It provides the training skills required to meet the increased business demands resulting from the convergence of voice, video, data and mobile applications within the network. In addition, anyone interested in the CIVND CCNA Collaboration certification exam will benefit from this course. This course offers the official training for the Implementing Cisco Video Network Devices, Part 2 (CIVND2) 210-065 CIVND certification exam, which is a component exam for the CCNA Collaboration certification.

Prerequisites

None

Expected Duration

60 min.

Course Objectives

Course Introduction

Cisco Collaboration Desktop Endpoint Portfolio

  • describe Cisco collaboration desktop endpoint portfolio
  • Cisco Jabber Family

  • describe the Cisco Jabber product family
  • Unified IP Phones and Collaboration Desk Endpoints

  • describe and compare Cisco unified IP phones and collaboration desk endpoints characteristics
  • Cisco Jabber

  • describe Cisco Jabber operational modes and client video features for Windows and Mac OS X
  • Install IP Phones and Collaboration Desk Endpoints

  • describe installation requirements for IP phones and collaboration desk endpoints
  • Install Cisco Jabber Client Software

  • perform Cisco Jabber client software installation
  • Cisco Collaboration Endpoint Protocols

  • identify protocols used by Cisco unified IP phones and Cisco Jabber
  • Cisco Jabber Protocols

  • identify protocols Cisco Jabber uses for communication with servers, endpoints and gateways
  • Cisco Unified IP Phone Registration Process

  • describe how Cisco unified IP phones register to Cisco Unified Communications Manager
  • Cisco Jabber Registration Process

  • describe the Cisco Jabber and softphone mode registration process
  • Cisco Unified IP Phone Configuration

  • configure Cisco unified IP phones to register to Cisco Unified Communications Manager
  • Cisco Jabber Configuration and Calibration

  • configure Cisco Jabber endpoints to register to Cisco Unified Communications Manager and how to calibrate audio and video input
  • Cisco Collaboration Endpoint Status Verification

  • recognize how to verify Cisco collaboration endpoint registration status
  • Exercise: Install and Configure IP Phones and Jabber

    COURSE COST



     

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