Managing the CallManager System

This course is included in our On-demand training solution.

Overview

To use IP traffic analysis, reporting, and system tools to manage the performance of the CallManager environment

Target Audience

IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)

Prerequisites

CIPT v4.1 Part 1; CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)

Expected Duration

120 min.

Course Objectives

Managing the CallManager System

  • recognize the capabilities of the CAR tool and how to configure CAR system parameters.
  • recognize how CAR is used to generate traffic reports and database threshold alerts.
  • install and configure CAR in a given scenario.
  • recognize how SNMP, syslog, and CiscoWorks ITEM are used to manage CallManager remotely.
  • recognize how dependency records and the Password Changer tool are used in a Cisco CallManager environment.
  • recognize how the Cisco Dialed Number Analyzer and QRT tools are used in a network environment.
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